Customer Service


For online help, Write To FedEx.

FedEx is represented in Philippines by a nominated Service Contractor. For more information about the FedEx services available from Philippines please contact:

Company: Airfreight 2100, Inc.
Telephone: (63-2) 855-84-84 (Manila)
(63-32) 495-84-84 (Cebu)
Fax: (63-2) 854-02-36
Service Available: Export/Import


 





File A Claim

To file a claim for shipment loss or damage, please download the form and instructions here and deliver the completed form by mail, fax or e-mail to our FedEx Customer Service Team. (This form is in PDF format, requiring the use of Adobe Acrobat Reader, which can be uploaded via the link here.)

To file a claim for shipment delay, please contact your local FedEx Customer Service Team directly, rather than using the form above.



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