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Printer-Friendly General FAQs
General Questions
- How do I get more information on FedEx Custom Critical?
- For more information or to schedule a shipment, call 1.800.762.3787. You can also contact us via email.
- How do I reach a FedEx Custom Critical salesperson?
- You can call us at 1.800.633.6530, or contact us by email. Include your name, company, address, email address and telephone number. A salesperson will be in touch with you shortly thereafter.
- How can I get a copy of my shipment's bill of lading (BOL)?
- Copies of your shipment's paperwork - including bill of lading, invoice and proof of delivery - are available 24/7 in the "My Account" section of the online Shipping Toolkit.
- What is your SCAC code?
- FDCC - for surface transportation
FDFF - for Air Expedite - What is your DOT safety rating?
- Satisfactory
- What is your ICC Operating Authority number?
- MC 141898
- How do I open a FedEx Custom Critical account or schedule a pickup?
- Simply call 1.800.762.3787 or register to use the online Shipping Toolkit.
- Where can I get more information about leasing my truck to FedEx Custom Critical?
- For information on contracting with FedEx Custom Critical, call the Recruiting department at 1.866.711.3599.